Receive
Contact details and general reason for inquiry.
AUTOMATION EXAMPLE
Legal Services
Many inquiries start with the same basic information.
Web · new inquiry
AI · asks initial questions
Client · clarifies the case
AI · classifies the inquiry
AI · prepares the handoff
Human team · professional review
Coordinate
Appointments and administrative information.
Route
Legal judgment and advice to the responsible lawyer.
Actions that require human review
Payment validation
Identity or documents
Professional decisions
Exceptional approvals
The system can receive, organize, and route information. Final review and approval remain with authorized staff at each business.